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Facilities Management

The Estates Department is responsible for facilities management of ‘hard services’. This includes heating, lighting, plumbing, and fire safety systems. If you have any queries relating to hard services please contact the Helpdesk.

Soft services include window cleaning, cleaning, security, mail management, and waste management. If you have any queries relating to soft services please contact the Chief Porter on 020 7693 5108.


The Inn runs a Helpdesk which is manned between 9am and 5pm, Monday to Friday, and which provides maintenance and service facilities for the Inn’s tenants. The Helpdesk can be contacted on 020 7242 2954 or

Out of hours, enquiries should be directed to the Gatehouse on 020 7693 5190.